071 917 3791 / 021 510 0595
071 917 3791 / 021 510 0595
At Maitcomp Printers, we aim to make the printing and delivery process as smooth as possible. Once your order has been produced and quality checked, it will be prepared for collection or delivery based on your selected option.
We offer delivery across South Africa, with delivery costs and timeframes depending on your location, order size, product type, and courier availability.
Production time depends on the type of product ordered, the quantity, artwork approval, and finishing requirements.
Standard production is usually between 2 and 7 business days, unless otherwise confirmed.
Larger, bulk, customised, or specialised orders may take longer. Production only begins once payment has been received and artwork has been approved.
Delivery time is separate from production time.
Once your order has been completed, delivery timelines will depend on your location and the courier service used. Cape Town deliveries may be faster, while national deliveries to other areas in South Africa may take longer.
Estimated delivery times will be confirmed where possible when your order is ready for dispatch.
Delivery costs are calculated based on:
Delivery fees will be confirmed during checkout or when your quote is prepared.
Customers may collect completed orders from Maitcomp Printers by arrangement.
Collection Address:
179 Voortrekker Road
Maitland, Cape Town
Please wait for confirmation that your order is ready before collecting.
Maitcomp Printers may use third-party courier services to deliver orders.
Once an order has been handed over to the courier, delivery times may be affected by courier schedules, location, weather, strikes, public holidays, road delays, or other circumstances outside of our control.
We will do our best to assist with tracking or delivery queries where possible.
Customers are responsible for providing accurate delivery details when placing an order.
Maitcomp Printers is not responsible for delays, failed deliveries, or additional courier charges caused by incorrect or incomplete delivery information supplied by the customer.
If an order is returned due to incorrect delivery details, additional delivery fees may apply.
If your order arrives damaged, please contact Maitcomp Printers as soon as possible.
Please include:
This will help us assess the matter and assist with a replacement, correction, or courier claim where applicable.
If a courier attempts delivery and no one is available to receive the parcel, the courier may attempt redelivery or return the parcel.
Additional courier fees may apply for redelivery or returned parcels.
Urgent or rush orders may be possible depending on the product, quantity, artwork quality, and production schedule.
Rush orders must be confirmed before payment and may carry an additional fee.
Shipping and delivery fees are non-refundable, unless the issue was caused directly by Maitcomp Printers.
Delays caused by third-party couriers do not qualify for a refund of the product or delivery fee.
For questions about shipping, delivery, collection, or courier tracking, please contact Maitcomp Printers:
Maitcomp Printers
179 Voortrekker Road
Maitland, Cape Town
Email: info@maitcomp.co.za
Phone: 071 917 3791 / 021 510 0595
Effective Date: 01 January 2026
